Terms of Use

Please read this User Agreement ("Terms") carefully. By using Cavuer (the "Service"), creating an account or adding funds to your account, you agree to these Terms, which create a legal contract between you and Cavuer.

Cavuer is a service designed to automate business processes using artificial intelligence based on your own data and to integrate it into your messengers. It is available exclusively through our website https://cavuer.com and any other website or mobile application owned, operated, or controlled by us. The service is provided exclusively on a paid basis, with the balance topped up by the required amount.

This User Agreement sets forth the terms and conditions under which you are permitted to make purchases and use the Service in accordance with the Agreement, as well as how Cavuer will manage your account while you use the Service.

1.1. In order to use the Service, you need to:

• be at least eighteen (18) years of age and capable of entering into contracts;
• complete the account registration process;
• agree to these Terms;
• provide truthful, complete and current contact and payment information.

1.2. By using the Service, you warrant that you meet all of the requirements listed above and that you will not use the Service in a manner that violates any laws or regulations. You have access to the Terms and can review them directly on the Site. These Terms are subject to change at any time at Cavuer's discretion. The applicable terms and conditions include the terms and conditions published on the Website that are binding at the time of registration. You are solely responsible for knowing and complying with these Terms at all times. Cavuer may refuse service, terminate the accounts of any Members and change eligibility requirements at any time.

2.1. When you register for an account and agree to this Agreement, an Agreement between you and Cavuer is created and the term of the Agreement begins (the "Term"). The Term will continue for as long as you have a Cavuer Account or until you or Cavuer terminate the Agreement in accordance with these Terms, whichever occurs first. If you are registering an account on behalf of a company or other legal entity, you represent and warrant that you have the authority to accept these Terms and enter into the Agreement on its behalf.

3.1. You are responsible for maintaining the confidentiality of your account name and password. You are also responsible for any account to which you have access and any activities that occur under such account (other than activities for which Cavuer is directly responsible and which are not carried out in accordance with your instructions), regardless of whether you authorized this activity. You will notify Cavuer immediately of any unauthorized access or use of your accounts. Cavuer is not responsible for any losses due to theft or hacking of passwords. Cavuer does not have access to your current password and, for security reasons, can only provide you with instructions on how to reset your password. Cavuer has the right to update any of your contact information in your account for billing purposes. You further represent and warrant that all information you provide to Cavuer when you create an account and when accessing and using the Service is and will remain complete and accurate.

3.2. You may not sell or charge others for the right to use your Account, or sell or charge others for the right to use, except as expressly permitted by these Terms. You are solely responsible for all activity on your Account and for the security of your computer system. You may not disclose, transfer or otherwise allow others to use your password or Account. You agree that you are solely responsible for the use of your password and Account and for all communications and activities that occur through the use of your login name and password.

3.3. As the account holder, you are responsible for all charges incurred, including applicable taxes, and for all purchases made by you or anyone using your account, including your family or friends. You also understand and acknowledge that Accounts represent user rights that bind you to such Account, and that Cavuer does not recognize any transfer of Accounts (including transfers by operation of law) from one Member to any third party. Each client is the sole owner of their account.

4.2. You are responsible for all expenses incurred prior to the deletion of your account, including any balance top-ups. Account deletion does not entitle you to any refunds for payments made or remaining funds in your balance. Cavuer reserves the right to determine whether a refund is applicable. Additionally, you remain responsible for any costs incurred through third-party providers prior to account deletion.

4.3. Cavuer may delete your account at any time if (a) Cavuer discontinues the provision of its services, or (b) you violate the terms of this Agreement (including the Privacy Policy) or applicable law. If your account is deleted due to a breach of this Agreement or any applicable legislation, no refund will be issued, including any remaining balance on your account.

4.4. Cavuer reserves the right to suspend the provision of services at any time, with or without cause. If your account is deleted without cause and your balance exceeds the minimum payment amount ($5), Cavuer will refund the remaining balance minus the amount of the minimum payment. If your account remains inactive for 12 months or longer, Cavuer may delete it.

4.5. Upon account deletion, you acknowledge and agree that Cavuer will permanently remove all associated data, including chatbots, chat history, and contact information, in accordance with the Privacy Policy. Please note that certain financial records must be retained for five (5) years in compliance with the laws of the Republic of Kazakhstan (Law "On Accounting and Financial Reporting" No. 234-III dated February 28, 2007, as amended, and the Tax Code of the Republic of Kazakhstan). For detailed information about which data are deleted and which must be retained, please refer to the Data Deletion Instructions.

4.6. The email address associated with your account is unique and cannot be reused. Once your account has been deleted, the corresponding email address cannot be recovered or used to create a new account.

5.1. If Cavuer terminates your account without cause and your balance exceeds the minimum payment amount ($5), Cavuer will refund the remaining balance minus the amount of that payment. In all other cases, the decision to issue a refund will be at Cavuer's sole discretion.

5.2. If Cavuer records a denial, chargeback, or other denial of collection of any payable Fees in your Cavuer account ("Chargeback"), this will be considered a breach of your payment obligations and your use of the Service may be automatically terminated. In the event of a chargeback, your account may be locked without the ability to repurchase or reuse it, and any data contained in such account, including any domains, applications and third party services, may be subject to cancellation and loss.

5.3. Your use of the Service will not resume until you re-accept the terms of the Agreement and pay all applicable fees in full, including any fees and expenses incurred by Cavuer and/or any third party services for each received Chargeback (including fees for services provided prior to the Chargeback, fees and processing fees charged by the payment processor).

5.4. If you have any questions or concerns regarding a payment made to Cavuer, recommend that you first contact customer service team before filing a chargeback or chargeback to prevent the Service from being canceled and your account being suspended, and Please also avoid filing an unfounded or erroneous chargeback, which may result in you being liable for applicable Fees, as well as re-paying all Fees applicable to the Service you purchased (and returned).

5.5. Cavuer reserves the right to dispute any chargeback received, including by providing the applicable credit card company or financial institution with any information and documentation to verify that the Member responsible for such Chargeback actually authorized the transaction and used the services provided after this.

6.1. If your User Account or any subscription associated with it is terminated (either at your request or at Cavuer's discretion), certain content, features, or data may be permanently deleted. This includes, but is not limited to, your User Content, End User data, and other stored information.

6.2. Cavuer assumes no responsibility for any such loss and is under no obligation to maintain backups of your User Account, User Content, or End User data.

6.3. Please note that in the event of cancellation, an additional fee for Cavuer services may apply.

7.1. The Service is provided to the user upon registration, during which testing credits will be granted to evaluate the functionality. To continue using the Service thereafter, the user must top up their balance with the minimum required amount. Balance top-ups can be made exclusively through the Cavuer Website.

7.2. Automatic order confirmation errors may occur. Please check your automatic order confirmation email for errors and notify Cavuer immediately of any discrepancies. You warrant that all information provided upon registration is true, accurate, current and complete. Cavuer reserves the right to cancel or refuse any order from a Customer who has disputed payment for a previous order.

7.3. To receive an electronic invoice, contact technical support service@cavuer.com. For more information about e-billing, please contact the Cavuer team at service@cavuer.com.

8.1. You can use any proposed payment method. Cavuer does not have access to personal banking information or credit history. To prevent abuse and fraud, Cavuer retains only the amount, payment method, and currency, as well as the time and date of the transaction. This data remains strictly confidential.

8.2. Any attempt at fraud or deception, regardless of the magnitude, will immediately result in further action in which all relevant transaction data may be reported to the authorities.

8.3. When you provide payment information to Cavuer or one of its payment service providers, you represent that you are the authorized user of the card, PIN, key or account associated with that payment and authorize Cavuer to charge your credit card or process your payment to your selected third party payment service provider for any purchases or fees charged to your account. Cavuer may require you to provide your address or other information to comply with obligations under applicable tax laws.

8.4. If your use of the Service and purchases are subject to any use or sales taxes, Cavuer may also charge you those taxes in addition to the subscription or other fees set forth in the Terms.

8.5. You agree that you will not use IP proxies or other methods to disguise your location, whether to circumvent geographic account restrictions, to make purchases at prices that do not apply to your geographic location, or for any other purpose. goals. If you do this, Cavuer may terminate your access to your Account.

10.1. Cavuer is not responsible for results resulting from compliance with the content of advice, articles or other publications on the https://cavuer.com website or the Service, including content provided by an artificial intelligence chatbot. You understand that the artificial intelligence chatbot that provides content on the Service and/or Website is not an expert and may be incorrect and should not be relied upon solely for its answers or advice. In particular, it cannot replace any professional advice. Cavuer is not responsible to the User's clients for the use of the Service and the Content provided by the Service to the User's clients. Cavuer is not responsible for the results of the installation or transmission of any malware, phishing or any other activities carried out by others on the Service. Cavuer is not responsible for any interruptions in the Service. Cavuer is not responsible for the consequences of events known as force majeure, including, but not limited to, power failures, fires, weather events, wars, riots, strikes and other similar events beyond Cavuer's control.

10.2. Cavuer is not responsible if your messengers used when connecting to the service are blocked.

11.1. Cavuer grants you a limited, non-exclusive, non-transferable, and non-sublicensable license to access and use the Service through the web interface or other officially supported methods, in accordance with these Terms.

11.2. The Cavuer Software is licensed, not sold. No ownership rights are transferred to you, and you may not copy, modify, reverse-engineer, decompile, or otherwise attempt to derive the source code of the Software.

11.3. You may not sell, rent, lease, transfer, assign, or otherwise grant any rights or access to your account or the Service to any third party without Cavuer's prior written consent.

12.1. All contents of the Site (texts, illustrations and computer code) are the property of Cavuer. Cavuer's trademarks and trade dress may not be used in connection with any product or service that is not provided by Cavuer, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Cavuer. All other trademarks not owned by Cavuer that appear on the Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Cavuer. All intellectual property rights in the Products and Services, including all patent rights, copyrights, trademarks, trade secrets or other proprietary rights therein, are and remain the exclusive property of Cavuer.

13.1. The Cavuer software may contain links to other websites. Cavuer has no control over these other websites and is not responsible for their content or security. If a Member clicks on a link to such a website, he/she does so at his/her own risk and is subject to the privacy policy and terms and conditions of that website.

14.1. The personal information you provide will not be shared with third parties other than Cavuer and service providers (such as payment and delivery services).

14.2. When making a Deposit payment through the Website, you agree to provide accurate and truthful information. Your personal data is required to provide the Service and issue invoices. If personal data is not provided, the Deposit top-up will be canceled. Your personal data will be used to provide the Service and to contact you in case of any issues with the Deposit top-up.

14.3. Your Privacy Rights:

• You have the right to access your personal data
• You have the right to correct inaccurate data
• You have the right to request deletion of your data (subject to legal requirements)
• You have the right to data portability

14.4. Data Retention: Cavuer retains your personal data only as long as necessary to provide services. Financial transaction records are retained for 5 years as required by Kazakhstan law (Law of the Republic of Kazakhstan "On Accounting and Financial Reporting" No. 234-III, dated February 28, 2007 (as amended and supplemented), and the Tax Code of the Republic of Kazakhstan).

14.5. For complete information about how Cavuer collects, uses, stores, and deletes your personal data, please review:

• Privacy Policy: https://cavuer.com/legal/privacy
• Data Deletion Instructions: https://cavuer.com/legal/data-deletion

14.6. These Terms will prevail over the Privacy Policy to the extent of any conflict. Please review these Terms of Use as a guide to your purchases and rights when interacting with Cavuer.

15.1. By agreeing to these Terms, you acknowledge that they are not intended to confer any rights or remedies on any person other than the parties to these Terms.

15.2. By using the Cavuer software, you may also use the services of one or more third parties, such as a payment service provider. Your use of these third-party services may be subject to their individual policies, terms of use, and fees. Cavuer encourages you to review these third party policies.

15.3. The User acknowledges and agrees that access to and use of the Website and its services are undertaken at the User's own risk. Cavuer shall not be liable for any direct, indirect, incidental, consequential, or other damages incurred by the User or any third party in connection with the use of the Website, including but not limited to the inability to access the Website, operational failures, or performance issues.

15.4. Cavuer does not guarantee the quality, stability, or availability of networks and systems that are beyond its control. Technical interruptions may occur, and Cavuer shall not be held responsible for any delays or consequences resulting from such interruptions.

15.5. Cavuer shall not be liable for any loss of data. Users are advised to maintain their own backup copies of all relevant files.

15.6. Cavuer shall be released from liability for any failure to perform its obligations due to force majeure events, including but not limited to natural disasters, power outages, cyberattacks, technical malfunctions, or any other events beyond Cavuer's control.

15.8. You agree to defend, indemnify and hold harmless Cavuer, its licensors, and its and their affiliates from and against all liabilities, claims and expenses, including attorneys' fees, that arise from or in connection with any violation of these Terms of Use or your use of the software or any person(s) using your Account. Cavuer reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such event, you will have no further obligation to indemnify Cavuer in that matter. This liability section will survive any termination of these Terms of Use.

15.9. Cavuer may notify you via online notification when systems are undergoing maintenance and will not be liable for any resulting delays or consequences.

16.1. If you believe that your rights are being violated, please contact Cavuer at service@cavuer.com. Cavuer responds promptly to copyright holders to report any suspected violations.

16.2. Upon receipt of your notice of infringement, Cavuer may take certain actions, including removal of the information or item, all of which are taken without any admission of liability and without prejudice to any rights, remedies or defenses, all of which Cavuer retains full discretion to perform. Additionally, by submitting a notice of copyright infringement, you grant Cavuer the right to use, reproduce, modify, adapt, publish, translate, create derivative works from, and display its content throughout the world in any media. This includes forwarding your infringement notice to the parties involved in providing the allegedly infringing content. You agree to indemnify Cavuer for all claims made by any third party against Cavuer arising out of your submission of an infringement notice.